Macy’s hired Dennis Mullahy as its first-ever chief supply chain officer (CSCO), according to a press release. Mullahy comes to Macy’s after five and half years in IT and supply chain at Michaels, most recently holding the position of executive vice president of supply chain and IT. He previously worked in supply chain functions at Ulta, Meijer and Accenture. Mullahy will oversee the entire product journey, including global sourcing, inventory management, store and eCommerce distribution, transportation, indirect procurement, supply chain systems, sustainability and supplier diversity. The position of CSCO is not terribly common but certainly growing in the retail world as the omnichannel age teaches businesses that the supply chain is often where margins are won and lost. With Macy’s hire, the retailer joins the likes of Target, PVH and Blue Apron in creating a CSCO position. It is not uncommon for the head of supply chain, no matter the title, to report directly to the CEO. Employing the title of CSCO serves as an internal and external signal of the importance placed on supply chain functions. In the case of Macy’s, the functions within Mullahy’s purview are being joined together under one executive for the first time. “We created this organization to lead a substantive transformation of our systems, processes and facilities to maximize customer value and achieve a sustainable competitive advantage.
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