DHL is making moves to improve booking services by offering an online air freight quote and booking platform called Freightquote. As shippers and carriers rely less on freight forwarders and brokers, this new service gives DHL a leg up, even though it is one of the biggest 3PLs in the world. DHL probably hasn’t lost a significant amount of business to third party booking sites, but the move will likely boost profits. Will other 3PLs follow their lead?
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